Privacy notice

1. Controller

Sofiane Benderbal
Benderbal Immobilien
Johanna-Tesch-Str. 2
65824 Schwalbach am Taunus
Telefon / Phone: +49 176 41836244
E-Mail / Email: info@benderbal.de

2. Hosting and server log data

When you access this website, the hosting provider processes connection data required for technical operation. This may include your IP address, date and time of access, the page or file requested, the volume of data transferred, referrer URL, browser type, operating system and HTTP status code.

This processing is necessary to deliver the website, maintain its stability and security and investigate technical attacks. The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the secure and reliable operation of this website. Hosting and IT providers are used as processors or other recipients to the technically necessary extent.

Log data is deleted when it is no longer required for these purposes, unless statutory retention duties or specific security reasons require longer storage.

3. Contact by form, email, phone or WhatsApp

If you contact us by email or phone, we process the contact details and content you provide in order to handle your enquiry and communicate with you. Any additional information is voluntary.

Where an enquiry concerns a contract or pre-contractual measures, Article 6(1)(b) GDPR is the legal basis. In other cases, processing is based on Article 6(1)(f) GDPR and our legitimate interest in handling business enquiries.

The data is deleted once the enquiry has been fully dealt with and no statutory retention duties or legitimate reasons require further storage. Communications relevant to commercial or tax law may be retained for the applicable statutory periods.

The enquiry forms transmit your entries directly to a protected internal enquiry area of Benderbal Immobilien. We process the contact, property and message data you enter, together with the time, language and source page of the enquiry. No email application is opened on your device. Processing is limited to reviewing and answering your enquiry and, where relevant, preparing pre-contractual steps. Only the controller can access the internal enquiry area after signing in.

If you select the WhatsApp link, a connection to WhatsApp is established. For users in the European Economic Area, the provider is WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. Communication starts only after your active click and subsequent sending of a message in WhatsApp. This website does not embed WhatsApp tracking scripts or social-media plugins. Further information is available in the WhatsApp privacy policy.

4. Cookies, analytics and external content

This website currently uses no analytics or marketing services, embeds no social-media plugins and uses no cookies requiring consent. Technically necessary hosting functions may be used without creating a usage profile.

5. Recipients and transfers

Personal data is disclosed only where necessary to provide the website, handle your enquiry, perform a contract, meet legal duties or pursue an overriding legitimate interest. Recipients may include hosting, IT and email providers as well as professional parties involved in a specific brokerage transaction. Data is not shared for advertising purposes.

Where a service provider processes data outside the European Union or European Economic Area, this takes place only in accordance with the requirements of Articles 44 et seq. GDPR.

6. Your rights

Subject to the statutory requirements, you have in particular the right to:

• Access your processed personal data (Article 15 GDPR)
• Correct inaccurate data (Article 16 GDPR)
• Erasure (Article 17 GDPR)
• Restriction of processing (Article 18 GDPR)
• Data portability (Article 20 GDPR)
• Object to processing under Article 6(1)(e) or (f) GDPR (Article 21 GDPR)
• Withdraw consent with future effect (Article 7(3) GDPR)

To exercise your rights, send a message to info@benderbal.de.

7. Right to lodge a complaint

You have the right to lodge a complaint with a data-protection supervisory authority. The authority responsible for our place of establishment is:

Der Hessische Beauftragte für Datenschutz und Informationsfreiheit
Wilhelmstraße 7
65185 Wiesbaden
Telefon: +49 611 1408-0
E-Mail: poststelle@datenschutz.hessen.de
Website: datenschutz.hessen.de

8. No automated decision-making

No solely automated decision-making or profiling within the meaning of Article 22 GDPR takes place.

9. Updates to this notice

We update this privacy notice when the website, the services used or the legal requirements change.